Important Information For Our Customers

The Station Inn is an iconic Dales Freehouse that has been serving all-comers since 1875. Government guidelines to combat Covid-19 means that when you visit you may notice a number of changes to the service we are able to provide. In order to ensure you visit runs smoothly please do familiarise yourself with the below guidelines to ensure that your visit is both safe and enjoyable.

General

• Our opening hours are 1100am to 1100pm every day of the year, with the exception of Christmas Day when we are closed.
• Our Food Service is available between midday and 0900pm every day.
• We have a number of different area’s you can use whilst at The Station Inn. A fabulous garden over-looking the historic Ribblehead Viaduct; a large marquee arranged with tables for when the weather is inclement and of course the Inn itself.
• We are operating a table only service so please take a seat at a table outside or wait to be seated by a member of our team inside. Please ensure you queue by the appropriate distance markers, no more than 2 people to wait in the pub at one time.
• In addition we are operating a Take-Away service where you can buy food to eat and drink to consume off the premises – a queuing system will be in place.
• Please note that we have reduced the number of tables in the Inn to ensure the appropriate safe distance between guests. If you wish to ensure you can sit inside the Inn please do call us on 015242 41274 to reserve a table. Table bookings are for a period of a maximum of 2 hours. If you do not reserve a table – we cannot guarantee that you will be able to sit inside, although we will work hard to accommodate you where we can.
• Congregating at the bar is not permitted.
• We would prefer all customers to pay by card where possible, although we will still accept cash.
• Booking will be staggered to minimise the requirement for queuing.
• We have installed Portaloo’s in our car park for the use of our guests using either the garden or marquee. If the toilet inside the pub is occupied please do not queue but use the Portaloo’s instead.
• We have installed hand sanitisers outside the entrance to the Inn; outside all of our toilets and at the entrance to both the garden and marquee – please use these as you pass them.
• Outdoor tables will not be permitted to move indoors should the weather change unless we are able to find you space.

For Our Residents

• If you wish to eat with us in the evening you will be seated inside the Inn, however please do ensure you discuss what time you would like your table with us either on arrival or when you make your booking.
• Please be mindful of other residents when in the corridor or using the stairs in order to maintain social distance. Please wear your masks while inside the public areas.
• Please ensure you tell us on arrival at what time you would like breakfast in the morning.
• We would like to reassure you that we have strict cleaning systems in place for both room and bedding and will happily answer any questions you may have.
• If, at any time, during your stay you feel unwell please advise the management as soon as possible.
• Due to current guidelines we have had to temporarily remove some of the soft furnishings and extras in our rooms. We sincerely hope this does not affect your stay with us. However please do not hesitate to let us know if you would like extra tea, coffee or biscuits in your room.
• We will service your room when you are out unless you would prefer us not to, in which case please advise the staff. If you do wish a room service please leave your window open on leaving to aid ventilation whilst we clean. If you prefer only to receive fresh towels – again please let us know.
• At the end of your stay please leave all windows open and leave your key in the door.

For Motor Homes

• You are welcome as ever to stay with us, however please note that our Marquee has taken the equivalent of 7 parking spaces which may restrict availability.
• We are offering a full take-away service for motor homes of food and drink. Please queue as appropriate to order
• If you wish to eat in the Inn in the evening please do pre-book to ensure we can accommodate you.
• Portaloos are available in the carpark for your convenience.
• Chemical waste point is available in the car park please do not put in Portaloos.
• Unfortunately we have limited space in our bins so please take your rubbish home with you.

For the General Traveller

• In these unusual and challenging times please do visit us and we will do our best to serve you. Please also recognise that we have made substantial changes to our business in order to be able to remain open – not all of them easy. Our staff will be working hard for you, please do respect their efforts.